31 ARTICLES
Driver Support
Get started, find deliveries, and learn how the ROVA driver app works.
- A customer has refused delivery of the item. What do I do?
- Can I add more than one vehicle to my profile?
- Driver requirements
- Driver Requirements
- How do I choose which delivery to do?
- How do I deactivate my account?
- How do I get paid for the deliveries I do?
- How earnings work in the ROVA Platform
- How soon can I get started using my ROVA app?
- How to Cancel a Route in the Driver App
- How to Use the ROVA Driver App
- I am having trouble finding the customer's location. How do I contact them?
- I am no longer available to make a delivery I have already accepted. What do I do?
- I don't want to do any more deliveries today. How do I stop the app from showing jobs?
- I got a parking/speeding ticket while making a delivery. Will ROVA pay it?
- I have suggestions or feedback I’d like to share. How do I do this?
- I was injured while delivering an item. What should I do?
- INSEL
- My app only shows "Searching" ?
- Occupational Accident Insurance (OAI) Program
- Opt-out of insurance deductions
- ROVA Platform Guidelines
- The app crashed while I was in the middle of a delivery. What do I do?
- The item I was delivering was damaged during transit. What do I do?
- Vehicle Requirements
- What are the insurance requirements?
- What navigation system does ROVA use?
- Where can I find my bank information?
- Where can I find my vehicle identification number?
- Why can’t I see any orders in the ROVA driver app?
- Why ROVA Asks for Driver License