26 ARTICLES
Business Support
Create orders, manage deliveries, and get the most out of the ROVA portal.
- Accessing Your Package Data
- Adding New Team Members and Permissions
- Approve a Route Feature
- Branding Your Communications
- Can I use ROVA to make food deliveries?
- CSV Upload of Stops
- EEC PPE Program Has Ended
- How do I create an order
- How do I pay for deliveries?
- How do I sign up?
- How quickly will my customer get their delivery?
- How to Cancel a Route in the Portal
- I am not a business, but I have something that I want couriered. Can I use ROVA?
- I believe there was a billing mistake. How do I get it fixed?
- I have a large and/or heavy item that needs to be delivered. Can ROVA deliver it?
- I really liked the courier that delivered my last package. Can I request a specific courier?
- I ship a lot. Is there a discount for volume customers?
- Managing your packages
- My customer says the delivery was not received. What do I do?
- Package Label
- Supported Browsers
- Track & Follow your Delivery
- What happens in case my delivery is lost/stolen/damaged?
- What type of deliveries can the platform handle?
- What's ROVA API?
- Who are the drivers on the ROVA platform?